Testimonials for North American Contractors

I would like to take this opportunity to tell you how much we've enjoyed working with Joe so far during the restoration process. Joe has been very professional and courteous. Joe has gone above and beyond the normal customer/contractor relationship and we really appreciate that.  We look forward to working with Joe and North American Contractors as we finish our roof/siding/soffit restoration.

5/5 Star Rating on overall satisfaction with our company, call representative, sales representative, and construction crew.  North American did a wonderful job! Anytime I called Josh he answered or call rback soon. I'm very happy!

I am very happy with the work North American Contractors did on my home. I was deciding between 3 different companies and they really seemed to be committed to making sure that the claim was adjusted correctly. I am very glad I chose them.

My wife and I worked with Rob Smith, I have to say the whole experience was great. We had damage back in 2011, the repair contractor was terrible. Rob and his team were great, everything was done when they said it would be done and was done right. We can't say enough good things about Rob and North American Contractors, job well done! Thank you!

I recently had the pleasure of working with North American Contractors and, specifically, Rob Smith on a home roofing replacement. Along with being very friendly and polite, Rob was knowledgeable and extremely helpful. He and the office staff helped me navigate the insurance claims process and were very careful to explain the steps and options along the way. They were patient through the paperwork obstacles and did not apply high pressure tactics at any point in the process. The work itself was done promptly and well. The workmen were respectful and careful with my property. They cleaned up the mess afterwards and checked back to ensure my satisfaction. The highest praise I can give this company is that I would choose to work with them again on future projects, and indeed, have begun the process of replacing the home's siding with Rob. I am so glad that a friend recommended North American Contractors. 

FANTASTIC service! I used North American contractors as my roofing service and they were simply amazing. Helpful, attentive, and fair. Joe Fosnow helped me navigate my insurance claim with ease even though I had never gone through the process. I would recommend them to literally anyone. My roof looks amazing and my neighbors even came over to tell me so.

Everything was great really!! Joe was super easy to work with and everything went well with the repairs from the tree hitting our home. If we need anything in the future we will definitely be calling Joe again.

I have absolutely only positive things to say about the experience with North American Contractors. I was dreading having my roof replaced and didn't even know where to start. I figured the process would be stressful since it was through a claim with my home insurance, but it wasn't at all! I had zero worries throughout the whole process. Mike Griffith kept me up to date the entire time and the job was done quickly and neatly. You guys were actually an answer to our prayers. Really, just overall everything was great!"

After a hail storm in March, Jan from North American Contractors noticed my Victorian house and asked to check out the roof damage. I agreed. From that point on, I have very little to do. Her company did it all. I received a new roof, gutters and downspouts, including the garage. All work was completed in May/early June. Excellent workmanship and clean up was the same day, superior service.

I just wanted to thank you for all the things you have helped me with. Chris Knowles has really been helpful with everything (roofing, gutters and windows). Oxford sure looks better with all the homes you have repaired and I just wanted you to konw it was nice having a local person helping us along with so many decisions. We were lucky to have such a good company helping us with all the things we needed after the hail storm. 

I want to say that North American contractors is an amazing company. I have never had to deal with home repairs, I was very nervous about the whole process. Rob and the whole team made it a very easy process. I had 3 buildings that had new roof, siding and gutters installed. THANK YOU to all! My house looks amazing! I would definitely use them again if ever needed to. Thank you again!

I am very happy with the work North American Contractors did on my home. I have no complaints.

I just want North America Contractors to know that Rob is the very example of an employee, who they should be proud of to have working for them. In the time we having been doing this project, which I might like to add was a very big project, that included a Metal Roof, Adding Insulation, Windows, Siding, over hangs and all window trim inside and out, Gutters, Shutters.  We worked very close together and you were there to take care of all my question and concerns, I am sure you probably think I was a pain in your foot, but I really did appreciated it.  I would like North American to know this relationship started 2 Years ago with Brent and Rob at my Son-in-Laws house where you were doing work at.  There was a problem with the deck and you guys stood up and made it right with no fuss.  Nothing was said to me, but the HONESTY and the Integrity you showed in taking care of the problem, made my mind up for me to use a company that has employees who did what they said they would and it happened.  I did not call anyone else but Rob for an estimate and again Rob came thru just like we talked about before the remodel started.   If ever I had a concern or the tradesmen doing  the work told me something else, Rob would explain it. I did not take it up with the guys on the job, I just picked up the phone and said HUSTON WE NEED TO TALK.  I was answered right back with IT WILL BE AS WE TALKED.    I WAS VERY HAPPY WITH THE JOB ROB SMITH DID FOR MY WIFE AND ME.

I have used North American Contractors twice for repairs.  Both times I have been very pacified with the quality of completed projects. During the recent project (roof and inside ceiling repairs) Rob Smith was the general contractor.  I cannot say enough good things about the ease of the project due to his skills and performance.  Rob’s communication with me regarding the project was excellent.  He worked with the insurance adjuster and me to establish a scope of the job, established a time line for completion and consistently kept me informed of the process.  When I had questions about products used I never had to wait days for  a return call.  His follow up on each process was excellent. From a quality and customer service stand point I would rate the job as excellent due to his supervision and follow up.

Everything looks great as far as I can tell, the guys did a great job and were very polite and did an excellent job of clean up.  I really appreciate the fact that the first thing they did was move an angel statue from my front flower bed to a safe location.  My wife got that statue when her grandmother passed away.  Excellent crew!!!