Serving Greater Indianapolis, Greenwood, Carmel, Fishers
I chose 4 as opposed to 5 due to interior work after roof installation. Paint job was initially incomplete (visible stripes on ceiling) and problems with screen installation (bent metal frame and screens not inserted correctly). I would suggest that if anyone is painting ceilings that s/he cover furniture with cloth/tarp before doing so. (I know it had to have been difficult for Aaron to work around all of our summer break chaos with extra kids. Sorry!) In the end, the company made sure the work was satisfactorily complete. Thank you.
Joe and Ashley were both very helpful and prompt in answering any of my questions or concerns.
Joe was always courteous and informative.
Before the work was completed (and, even approved by the insurance company!) they installed tarps to protect us from further interior damage, which I very much appreciated! (I hope they enjoyed the donuts from Rise'n'Roll! -- they were probably thinking, "Who is this crazy lady feeding us sugar on this hot day?!" 😂) The roofing crew was polite from the small amount of time I did see them on the day of installation. We left midday and by the time we returned, they had cleaned up the driveway and were gone.
Probably inevitable to get everything picked up. I found some materials in the yard which I picked up for several days following installation, Joe was diligent in coming back multiple times with his magnetic roller, so thank you for that! I actually found more scraps after the siding installers, versus the roofers.
Ashley spoke highly of you and your work ethics. She is a parent in my home daycare, so I trust her word. (I had had multiple roof inspectors come to my front door offering to do free inspection, and I worried about who I should just trust blindly.) Thank you for the new roof! 😊 ~Monica Gilbrech
Thank you Monica for taking the time to share your feedback. It was always so fun for the guys to spend a little time with the day care kids. They always had something funny to say. We will definitely take note on your advice to cover furniture and use tarps when painting. We greatly appreciate your trust and choosing North American Contractors.