Serving Greater Indianapolis, Greenwood, Carmel, Fishers
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Matt was referred to North American from a previous customer. There was storm damage to the front and left slope of the roof. They were nervous about filing a claim, but after speaking with Rob and learning about his expertise in the insurance field, they were optimistic on the outcome. Rob was able to meet with their insurance adjuster and go over the damage he saw. The claim was approved for a full roof replacement and our customers were thrilled. Matt was also an active police officer, so he was eligible for NAC's Homes for Defenders Discount!
NAC Installed a GAF Timberline Shingle, color: Charcoal
We received a call from local police officer Matt, as he noticed his roof was missing quite a few shingles. Upon our inspection we confirmed the roof had sustained extensive wind damage that would warrant filing an insurance claim. The homeowner was concerned about navigating the claims process. Sales Manager, Rob, assured him we would walk him through the process, and make the process as stress-free as possible. Rob and the office staff made sure to follow up with the insurance company, adjuster, and even he mortgage company on Matt's behalf. What made this process even better for this client was our First Responder's Rebate Program. We show our gratitude to local first responders for their service by providing a $250 rebate on their roof replacement.
Matt's roof was replaced in a timely manner, and we were honored he trusted us through the process.
Materials: GAF Timberline HD Ar in Charcoal
This is a former client of NAC, as we had replaced a roof for her years ago when she lived in Martinsville. She relocated to McCordsville, IN and after the move the home sustained severe wind damage from a windstorm that had rolled through in late February. After battling the snow and having to reschedule meetings with her adjuster due to the winter weather, we persevered and were able to show her insurance company the true extent of the wind damage. They approved an entire roof replacement.
After her roof was replaced, she was so happy with our service standards that she posted her experience with us on Facebook. To our surprise, we had many of her neighbors reach out to us for inspections as well.
Ashley was referred to us by a previous customer. She had hail damage to her roof and gutters. After the initial inspection with the adjuster, Joe was able to find several items missing from the original supplement. Joe was able to resubmit the additional items and ultimately were covered by the insurance company.
Our customer in Lebanon, IN had significant hail damage to their home. Unfortunately, her husband had just left for the military so she was having to deal with the damage on her own. After meeting with NAC, she felt more at ease that she had someone there to help her during the entire process. NAC installed an Owens Corning Oakridge shingle (color: Onyx Black) and Mastic Ovation siding (color: Deep Granite)